With their AI-powered eCommerce platform, COE Distributing is transforming how 2,000+ dealers sell, market, and connect—bringing automation and intelligence to every click.
Partnering with NextGen Technologies, COE Distributing has reimagined the dealer experience through a powerful AI-enhanced eCommerce platform. Dealers can now launch fully branded online stores in minutes—complete with live pricing, real-time inventory, and automatic content updates—freeing teams to focus on customers instead of data entry.
A great e-store is powerful—but only if people can find it. That’s where COE’s integration of AI makes all the difference. The platform includes an AI Blog Agent that continuously creates keyword-rich blog posts and dynamic category content designed to lift every dealer’s visibility. Using real-time SEO intelligence, it automatically promotes product categories that matter most to each reseller, ensuring their stores rank higher and attract more qualified traffic
Visibility is only the first step. Once a visitor arrives, COE’s AI Chat Shopping Assistant takes over—engaging customers in natural, real-time conversations that guide them toward the right products. It answers questions, recommends complementary items, and assists with checkout, turning browsing into buying.
These interactions seamlessly integrate with other NextGen AI agents—such as Aayliah, our cart abandonment agent, or a sales development representative (SDR) that follows up on leads generated through eCommerce and social channels. When a customer engages online, AI agents can continue the conversation via SMS, voice, WhatsApp, or email—nurturing interest and converting inquiries into confirmed sales appointments or sales. Together, this approach forms an end-to-end digital workforce that bridges marketing, engagement, and conversion.
Deploy AI agents that work like people – only faster, smarter, and infinitely scalable.
