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Marco uses Sales Suite Pro and NextGen DCA to connect real-time device intelligence with everyday business operations—linking live data to its sales, service and other business processes to deliver faster, more accurate proposals, efficient business operations, and a smarter, more responsive managed-services experience.
Marco’s deployment of Sales Suite Pro (SSP) and the NextGen Data Collection Agent (DCA) places it squarely within NextGen Technology’s Internet of Things (IoT)-driven vision for connected business intelligence.
The NextGen DCA continuously gathers live device readings, such as meter and consumable data, across fleets of devices, automatically feeding that information into core business systems such as ERPs and service management platforms, as well as the sales-oriented Sales Suite Pro. This ensures that data powering proposals, billing, and service delivery is always accurate and synchronized. By closing the loop between device activity, financial operations, and customer and prospect engagement, Marco can deliver real-time insights, precise total cost of ownership (TCO) modeling, and data-driven proposals that adapt dynamically as customer environments evolve.
That same infrastructure becomes exponentially more powerful when connected to NextGen AI and the broader IoT Cloud Platform. AI agents interpret and act on the information collected through the DCA and SSP—automating tasks such as meter synchronization, report generation, and proactive service notifications.
As devices, platforms, and agents communicate within a single data fabric, customers gain a unified operational view of their customers’ device and IT environments. This integration not only drives efficiency and recurring revenue but also positions adopters to lead in the emerging IoT ecosystem, where every connected asset contributes to a smarter, more responsive managed-services network.
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Deployment of Sales Suite Pro and NextGen DCA can be further strengthened through integration with NextGen AI Agents, forming an intelligent ecosystem that supports both pre-sales and post-sales workflows.
Carla AI connects directly to managed print environments to collect live device data and automate meter synchronizations. The agent ensures every usage metric is accurate and up to date inside SSP, allowing consultants to deliver precise TCO modeling and proactive service insights.
For dealers, migrating thousands of customers to the NextGen Data Collection Agent can be one of the biggest challenges during adoption. Brandon AI is designed to accelerate that process—managing outreach, scheduling, and communication with end users to ensure smooth, timely conversions. By handling these repetitive and time-sensitive tasks, the agent helps dealers accelerate rollout timelines, maintain data continuity, and minimize disruption for their customers.
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