BENO Car Rental deployed Aaliyah an agent that turns abandoned carts into confirmed bookings through smart detection, timely follow-ups, and seamless CRM integration.
For BENO, Aaliyah acts as a smart follow-up agent—whenever a customer abandons a booking, she steps in instantly with a personalized nudge. She checks real-time availability (for luxury cars, yachts, or experiences), updates options as needed, and helps complete payment securely. The result? Many more abandoned carts turn into confirmed bookings, with minimal manual effort on BENO’s side
With NextGen AI, BENO now offers a 24/7 assistant that reaches out to visitors who left their booking unfinished. Aaliyah helps adjust dates, upgrade options, or offer incentives, all while guiding the customer through the payment process. This tailored interaction delivers a more refined, luxury-level experience—while recovering lost revenue that used to slip away.
Working with the NextGen AI team was an excellent experience—their developers collaborated closely with different parts of our company, truly understanding our challenges and goals. They provided personalized support at every step, building and automating a solution that strengthened our customer support and boosted ROI.
By integrating NextGen AI into BENO’s e-commerce pipeline, BENO transformed abandoned carts into conversions automatically. Aaliyah monitors uncompleted bookings, follows up with context-aware messages, verifies availability across BENO’s rental offerings, and finalizes transactions. The automation frees BENO’s team to focus on high-touch service, while capturing more bookings that would otherwise be lost.
Deploy AI agents that work like people – only faster, smarter, and infinitely scalable.
